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Frequently Asked Questions

At Star Cities Plumbing and Heating we want to be your trusted New York City plumbing contractor.We wouldn’t be doing our job if we didn’t also offer advice on how you can correct minor plumbing problems in your home or office yourself without having to call in one our technicians. By placing this trust in your abilities to handle these minor issues, we hope you’ll trust our abilities when it comes to dealing with larger plumbing and heating issues.

Here are just a few of the questions our customers have asked in the past:

How do I fix a running toilet?

First open the tank and try to flush the toilet to see what is causing the continued running. Make sure the chain is not tangled or trapped under the flapper. Look to see that the flapper closes on its own after the tank drains. If it doesn’t, it may need replacing. Check the floater; if it’s not floating, it’s probably full of water and needs replacing. If it still floats, bend the arm slightly to allow it to sit lower in the tank.

How do I fix a clogged drain?

Invest in a sewer snake. This tool inserts a length of metal tubing with a corkscrew tip into the pipe, allowing you to manually remove clogs. Remove the drain cover or clean-out cap and insert the snake until it stops at the clog. Twist the snake drum handle counter-clockwise to secure the clog, and then slowly pull the snake out. Flush the drain to ensure that water flows freely.

How do I save money on my heating bill in the winter?

There are a number of tips to follow to save on your energy costs during the winter months. They include:

  • Changing air filters monthly
  • Setting your thermostat to 68°
  • Re-caulking windows and doors
  • Adding more insulation in the attic

Don’t be afraid to roll your sleeves up and try to tackle some of the minor problems around your home or office. By gaining a better understanding of how your home or office building’s systems work, you’re better equipped to spot any potential issues that may be looming.

Call Us for Professional Help

The professionals at Star Cities Plumbing & Heating are here to walk you through any of these small fixes. Contact us with your questions at any time of the day or night at 800-547-1422.